Cookie Policy
Last updated: 3 November 2026
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to site owners.
Cookies set by us (Focused Flow / Ascendant Ventures Ltd) are called first-party cookies. Cookies set by other organisations are called third-party cookies. Third-party cookies enable features or functionality provided by external services, such as analytics.
This policy applies to our website at focusedflow.io. The Focused Flow app has its own Cookie Policy at app.focusedflow.io/legal/cookies, and our Privacy Policy covers both.
2. Why We Use Cookies
We use cookies for the following purposes:
- Essential operation: Some cookies are strictly necessary for the website to function correctly, such as remembering your cookie consent preferences. These cannot be disabled.
- Support chat: the Intercom Messenger remembers your conversation with us while you use it.
- Analytics (only if you agree): Google Analytics helps us understand how visitors use our website: which pages are visited, how long people stay, and where they come from.
- Marketing (only if you agree): advertising pixels from Meta, TikTok, Pinterest and AdRoll measure how our ads perform and let us show our ads to people who have visited our website.
Analytics and marketing cookies are off until you agree, and you can turn each on or off separately. We do not sell cookie data to anyone.
3. The Cookies We Use
| Category | Purpose | Duration | Can be declined? |
|---|---|---|---|
| Essential | Strictly necessary for the website to function — includes your cookie consent preference and security tokens. | Session / 1 Year | No |
| Support chat (Intercom) | Keeps your Help & Support conversation with you between pages and visits. | Up to 9 months | Only by not using the chat |
| Analytics (Google Analytics 4) | Counts visits and pages, and where visitors come from. Before you agree, Google Consent Mode sends cookieless pings with no identifiers. | Up to 2 years | Yes |
| Marketing (Meta Pixel, TikTok Pixel, Pinterest Tag, AdRoll) | Measure our ads and show our ads to people who visited our website. These do not load until you agree. | Up to 13 months | Yes |
4. Third-Party Cookies
The analytics and marketing cookies above are set by Google, Meta Platforms, TikTok, Pinterest and NextRoll (AdRoll), and Intercom sets the support chat cookies. Each uses the data under its own privacy policy, listed in our Privacy Policy. We only allow the analytics and marketing ones after you agree.
5. How to Manage Cookies
You have the right to decide whether to accept or decline non-essential cookies. When you first visit our website, a cookie banner asks for your preferences, with separate choices for analytics and marketing. You can change your choice at any time with the Cookie settings link at the bottom of every page.
You can also control cookies through your browser settings. The links below take you to the cookie management page for major browsers:
Please note that declining cookies may affect the functionality of the website. Essential cookies cannot be disabled as the site requires them to operate.
6. Changes to This Policy
We may update this Cookie Policy from time to time, for example if we introduce new cookies or services. Changes will be reflected by the updated date at the top of this page.
7. More Information
If you have questions about our use of cookies or this policy, please visit our Contact page or review our Privacy Policy for full details of how we handle personal data.